News & Events

No $7 Co-Payment01-Jun-2014

NO $7 Co-Payment There appears to be some confusion relating to the Government’s propo..

No $7 Co-Payment12-Jun-2014

NO $7 Co-Payment There appears to be some confusion relating to the Government’s propo..

Skin Cancer Screenings Available now

Redbank Plaza Medical Centre has now started taking appointments for Skin cancer checks, using their..

Testimonials

 I have been a patient of Dr Mitchell’s for about eight years now and I find him a very knowledgeable, professional, dedicated person, as well as the staff, who are friendly and work together with the Medical staff. I have seen a few incidents happen in the waiting room which could have been dangerous, but which were handled by the Receptionist. I have had a knee replacement, a few anxiety problems solved and physiotherapy sessions because of my back, all attended to over the years. I am 69 years of age and enjoy “going to the Doctors”. I have also been treated by Dr Saeed Reda and Leo Langone. Monique and Heidi are extremely friendly and professional.

-- Judith ~Parkwood

About Us

 

 

Our Company

Vantre Health Services medical centres have an enduring commitment to the best patient care and the resources to consistently deliver. Because we provide our doctors and patients with the best services and equipment available, Vantre Health’s practices provide the highest possible standard of care.

The company aspires to grow on its current strong community standing and be recognised and respected as a leader in the industry for best practice. Vantre Health Services is committed to provide the best possible diagnosis, treatment and availability at all times, to all patients.

Our doctors are specialist General Practitioners with a minimum of ten years medical training to hold MBBS and FRACGP qualifications. They also have additional training in various specialty areas to assist our patients with specific health care needs.

All Vantre Health doctors participate in regular continuing education to remain current with the latest medical knowledge and treatments. Each practice has a commitment to whole patient care and the doctors are assisted by highly trained nursing staff and experienced administrative staff.

Our aim is to provide professional whole person care in a relaxed and friendly environment.

 

Our Values and Objectives:

Quality of Care and Service – Uncompromised
All our doctors are Vocational Registered General Practitioners and are committed to provide whole patient health care. They are constantly keeping up with the latest advances in medical knowledge, helping them make highly informed decisions about your health.

All practices feature state of the art treatment rooms and medical equipment and are fully staffed with highly trained nurses. Practices take a lead role in promoting staff training beyond industry and community requirements.


Friendly and Satisfying Teamwork Environment 
Patients are welcomed and valued at every step of their experience with the practice. The doctors, management and staff in all practices are a close-knit team and work together to meet the needs and requirements of all patients.

Efficient Business System and Practices

Our business model is one that is constantly striving to set new standards and is based on best business principles and research. Our focus is on being one step ahead and to be market leaders in technology, systems and communication systems that support and enhance outcomes for patients, doctors and staff.

 

Back to top




Our Services

All Doctors have a broad range of skills and interests and we are pleased to offer the following services at our Southport, Labrador and Redbank practices:

Skin AwarenessMen's Health
Women's HealthChronic Disease
Children & TeenagesTravel Health


  • Accident and Emergency Treatment
  • Minor Surgical Procedures
  • Immunisations
  • Women's Health
  • Men's Health
  • Removal of moles and sunspots
  • Skin Checks
  • Travel Medicine/ Vaccinations
  • Diabetic Health Clinic
  • Antenatal Care
  • Asthma Care Clinic
  • ECG and Spirometry
  • Pre-Employment, Legal, Insurance and Drivers' Licence Medicals
  • Department of Veterans' Affairs
  • Workcover
  • Health Care Assessments

All Practices offer a variety of health services to meet every patients need.These being:

Health PlansChronic Disease ManagementSkin Cancer & Anti Aging Treatmentshealthservices.htm#antiaging

Back to top


Practice Information

All our practices are accredited through GPA Accreditation, an independent accreditation and monitoring system on behalf of the Royal Australian College of General Practitioners. This ensures that the highest standard of care is provided to each of our patients using best practice medicine and equipment.

Back to top Treatment Rooms


Treatment Rooms

All the practices feature state of the art treatment rooms and equipment which are fully staffed with highly trained and experienced nurses.

Back to top

Appointments
Please phone or book online for an appointment at http://www.vantrehealth.com.au. Whilst every effort will be made to accommodate your preferred time, emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your Doctor has been called away.

Longer consultation times are available, please ask our receptionists if you require a longer appointment.

Back to top

 

Repeat PrescriptionsRepeat Prescriptions
For the benefit of your ongoing health care, your Doctor would like to see you for any repeat prescriptions.

Back to top

 

Phone Calls
All phone calls are taken by the doctor at their discretion.

Back to top

 

Billing Information
Bulk billing is available at all three practices to current Medicare card holders. Please remember to bring your Medicare Card with you to each appointment as well as your Pension & Health Care Card.

Some medicals/visits are not covered by Medicare, eg: work-related accidents and injuries, life insurance, superannuation etc. If you have any queries please ask reception when making the appointment. Payment is required for additional services at the time of consultation, EFTPOS facilities are available at all our practices.

Please note that it is practice policy that a $10 fee is payable for patients that fail to give at least one (1) hours' notice of any standard appointment cancellation. ($20 for long appointments)
Further appointments will not be permitted until outstanding fees are paid.

Back to top

 

Interpreter Service
Should you require the services of an interpreter during a consultation with the Doctor, please advise the receptionist when making the appointment.

Back to top

 

Child ImmunisationsChildhood Immunisations
All childhood Immunisations are direct billed to Medicare on presentation of a current Medicare Card. Please remember to bring along your child's "red" Personal Health Record book when you visit so we can keep this important documentation up to date.

Back to top

 

travel VaccinationsTravel Vaccinations
When making appointments for your travel vaccinations, please advise reception staff what countries you will be visiting. Your Doctor will then be able to provide an up to date vaccination list recommended for that region at the time of your consultation.

Back to top

 

Disability FacilitiesDisability Facilities
Wheelchair access is available from the undercover and outside parking areas. Toilet facilities for the disabled are available in the practice. Should you have any special needs, please discuss this with the receptionist, nurse or your Doctor.

Back to top

 

After Hours Care and Home Visits
After Hours Care can be arranged for those too ill to attend the Clinic through our after hours agency. 

For an after-hours, bulk-billed home visit please call the National Home Doctor Service on 13 SICK (13 74 25).

An after-hours telephone support service is available to current patients of the practice if urgent medical advice is required.  This service operates Monday to Friday evenings until 11:00pm.  To speak with our on-call doctor, please call 0488 030 645.

Back to top

 

Reminder System
Our practice is committed to preventative care. We may send you a reminder notice offering you preventative health services appropriate to your care. If you do not wish to be part of this system, please let our receptionist know.

Back to top

 

Privacy Policy

In accord with the Privacy Amendment (Enhancing Privacy Protection) Act 2012, all information collected is treated as sensitive information. To protect your privacy, this practice operates strictly in accordance with the Act.

What information is collected
Only necessary information for the undertaking of functions and activities relating to the services we offer is collected.

 

Why we collect health information

We collect information:

  • To manage your health issues
  • For the normal running of the business, e.g. billing.

How we handle your health information
Our doctors and staff are trained to handle your personal information discreetly and privately. We also engage in a range of security initiatives to protect your information from loss or misuse.

You may obtain access to the information
For further details ask at the front desk. Usually information is available within 30 days of lodging request. Nominal charges may apply.

The organisations or persons to whom information is usually disclosed
Health providers involved in your treatment and care may receive selected information from your personal health record. These include pathology, hospital, radiology and specialist services.

The consequences of not providing all or part of the information requested
There may be serious repercussions if we do not know who you are, how to contact you or be able to contact you in a timely manner. Withholding personal health information from your GP or others involved in your health care may put your life or health at risk.

If you have any questions about how we handle your personal health information or need to arrange access to your records, please ask to speak to our Privacy Officer.

Back to top

 

 


Copyright © 2010 VanTre Health
Designed & Developed by Natalie Crowe Designs